![]() ![]() ![]() If you’re deleting a user’s account that you’ve converted to a shared mailbox, there is a special consideration before deleting a user. IT Admins with enterprise-level Office 365 subscriptions can also preserve the mailbox data of a deleted Office 365 user account by turning it into an inactive mailbox. Finally, it is still possible to keep the user’s email, before you delete the account by moving the email to a different location. If losing critical company information is a concern, there are ways to back up a former user’s data, if need be. You’ll need to take the extra step of stop paying for the license or move it to another user, to avoid paying extra. We’ll also mention that even if you delete an Office 365 user, you’ll still be paying for their license.
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